Important Notice: We will ship your order out on-time, within 3-5 business days (typically sooner.) However, due to shipping carrier delays with US Postal Service/UPS, packages may arrive a few days later than estimated. We thank you for your understanding as the carriers process a high volume of shipments this unprecedented time. 

We understand how important it is that you receive your adult toy order discreetly. Your order will be shipped in a plain, nondescript package with a generic return address. “HD Online Purchase” will be the verbiage that appears on your credit card statement. You will not see the name HorseDildo.com on your credit card statement, nor will you see the name HorseDildo.com printed on the outside of your shipping package. Also, no catalogs will be mailed to your home.

SHIPPING INSIDE THE UNITED STATES: Please note: Post office box orders (and Military APO/AE orders) will be shipped via Priority Mail. Next Day and 2-Day Delivery orders will typically be shipped via UPS, but may be shipped USPS under some circumstances. Economy and Express shipping options will be sent by either USPS or UPS. Note: UPS does not deliver to P.O. Boxes, so any and all orders to PO boxes will be shipped via USPS.

SHIPPING TO CANADA: Free Shipping does not apply to Canada. Shipping will take anywhere from 1 to 2 weeks. (*shipping rates displayed at checkout*) Please note: All Canadian customers will be responsible for any added customs/shipping fees that will be added when the package arrives in Canada. If you need more information on this, please contact Canadian Customs. 

Items sent through customs require that the package contents be accurately described on the label. While the packaging and return address will remain discreet and nondescript, the customs label will say “Commercial Sample Toy” in the “Contents” space.

SHIPPING INTERNATIONALLY: International shipping will take anywhere from 2 to 3 weeks. (*shipping rates displayed at checkout*) Please note: All customers will be responsible for any added customs/shipping fees that will be added when the package arrives in your country. If you need more information on this, please contact your Customs office. 

Items sent through customs require that the package contents be accurately described on the label. While the packaging and return address will remain discreet and nondescript, the customs label will say “Commercial Sample Toy” in the “Contents” space.